keyboard of laptop not working

Keyboard Not Working Of Laptop? What to Do

If your keyboard is not working on a laptop properly, it can be a frustrating and disruptive experience. However, there are a few things you can try before sending the device in for repairs or buying a new one. Here are a few troubleshooting steps and solutions to try if your laptop keyboard is not working.

Hardware Issues

The first step in troubleshooting if the keyboard of the laptop is not working is to check for any obvious hardware issues. Some of the things to check for include:

  • Ensure that the laptop’s keyboard is securely connected. Make sure the USB cable is firmly plugged into the keyboard and the laptop, for instance, if the laptop has one. Make sure the keyboard’s batteries are not dead and that the wireless receiver is correctly attached to the laptop if the keyboard is wireless.
  • Verify the keyboard for any physical harm, such as spills, debris, or broken keys. The keyboard may need to be replaced if there is any damage.
  • Check if the issue is limited to certain keys or all the keys are not working. If certain keys are not working, then it may be due to a sticky or clogged key, you can try cleaning the keys with a small brush or canned air. However, you should go to the following step if none of the keys are functional.

Software Issues

If there are no hardware problems, there can be a software issue. Here are a few things to try:

  • Restart the laptop in a straightforward manner. This can assist in resolving any transient software issues that might be causing problems for laptop keyboard to not work properly.
  • Switch to Safe Mode on the laptop. The laptop will only load the necessary system files and drivers in Safe Mode, which can assist in identifying and resolving software-related issues.
  • Disable or remove any newly installed drivers or software that could be interfering with the keyboard.

Try External Keyboard

If the above steps do not work, try connecting an external keyboard to your laptop to see if the problem is with the internal keyboard or the laptop itself. Now if the external keyboard works properly, then the problem is likely with the internal keyboard, which may need to be replaced. If the external keyboard does not work either, then the problem may be with the laptop’s USB port or a deeper software issue.

Update Or Reinstall Drivers

Outdated or corrupt drivers can cause all sorts of problems, including laptop keyboard not working issues. Here’s what you should do:

  • Ensure that all of the drivers on your laptop are current and correctly installed. For an automatic driver check and update, you can use programmes like DriverFinder or DriverEasy.
  • If updating the drivers doesn’t solve the issue, you could try deleting and then reinstalling the drivers. This can help to resolve any conflicts or issues with the drivers that may be causing the laptop keyboard to malfunction.


In conclusion, the first thing to do if your keyboard of laptop is not working is to look for any hardware problems, such as loose connections or broken keys. Next, look for any driver or software problems. To determine if the issue is with the internal keyboard or the laptop itself, try attaching an external keyboard. Last but not least, confirm that all of your laptop’s drivers are current and correctly installed. If none of these solutions work, the laptop may need to be serviced or the keyboard changed.

Finally, It’s always a good idea to backup important data regularly, and if your laptop keyboard is not working, it will be a good idea to have a backup of the important data before sending it for repair or replacing the keyboard.

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